I'm getting an error when trying to complete my purchase.
Ugh, tech issues are the worst — but don’t worry, we’ll help you get it sorted!
Here are the two most common causes (and easy fixes):
Card balance or currency hiccup:
Since we charge in USD, sometimes your card’s available balance might look a little different once it converts to your local currency.
Double-check your balance — especially if you’re paying in a non-USD currency — just to be safe.
Bank fraud protection:
Our checkout platform (Kajabi) processes each product as a separate transaction.
So if you grab a live workshop and add on something like the GPT Wizard in the same checkout session, your bank might see two quick back-to-back charges — and automatically block the second one to protect you.
In that case, you have two options:
- Let your bank know purchases from "Wake Up To Freedom" are safe and authorized.
- Reach out to us at friends@wakeuptofreedom.com — we’re happy to resend you separate checkout links if needed.
If you’ve double-checked these things and you’re still running into issues, please don’t hesitate to email us!
We’ll make sure you’re taken care of.